第八屆服務系統與服務管理國際學術會議
第八屆服務系統與服務管理國際學術會議
英文名稱：The8thInternationalConferenceonServiceSystemsandServiceManagement
會議時間：2011/6/25~2011/6/27
會議地點：南開大學
第八屆服務系統與服務管理國際學術會議會議背景：
Co-Sponsoredby:
IEEESMC
NankaiUniversity
TheChineseUniversityofHongKong
TsinghuaUniversity
NationalNaturalScienceFoundationofChina(NSFC)
Hostedby:
BusinessSchool,NankaiUniversity,China
ConferenceCo-Chairs:
WeianLi,NankaiUniversity,China
JianChen,TsinghuaUniversity,China
InternationalAdvisoryCommittee:
JamesA.Fitzsimmons,TheUniversityofTexasatAustin,USA
WilliamA.Gruver,SimonFraserUniversity,Canada
Chung-YeeLEE,HongKongUniversityofScienceandTechnology,HongKong,China
RolandRUST,UniversityofMaryland,USA
J.M.Tien,UniversityofMiami,USA
D.S.Yeung,IEEESystems,ManandCyberneticsSociety
InternationalProgramCommittee:
Chair:JianChen,TsinghuaUniversity,China
Co-Chair:XiaoqiangCai,TheChineseUniversityofHongKong,HongKong,China
LocalOrganizingCommittee:
Chair:JianyuanYanNankaiUniversity,China
Co-Chair:YongjianLiNankaiUniversity,China
TopicsofInterest:
Thetopicsofinterestinclude,butarenotlimited,tothoselistedinthefollowingtracks:
Track1–TheoryandPrincipleofServiceSciences
Serviceconceptsandstrategies,qualityassurance,performancemetrics.
Track2–ServiceSystemDesign,Operations,andManagement
Servicesystemandnetworkdesign,serviceprocessengineering/reengineering,serviceplanningandscheduling,servicemanagementbasedonemergency,modelingandanalysisofservicesystems.
Track3–SupplyChainManagementforService
Supplychainplanning,valuedelivery,supplychainmanagementbasedonemergency,supplychaincluster,transportationmanagementsystems,returnlogistics,supplierrelationshipmanagement,logisticsvisibilityandcontrol,procurement.
Track4–ServiceMarketingandFinancialManagement
Demandforecasting,customerrelationshipmanagement,publicrelations,customerbehavior,satisfaction,andretention,servicecostevaluationandanalysis,profitabilityofserviceinvestment,riskmanagement,revenuemanagement.
Track5–SpecificIndustrialServiceManagement
Informationservice,tourismandhotelmanagement,publicservice,hospital,financeandinsurances
第八屆服務系統與服務管理國際學術會議征文要求：
無
第八屆服務系統與服務管理國際學術會議聯系方式：
聯系人：ICSSSM11組委會 先生
郵編：300071
地址：天津市南開大學商學院管理科學與工程系ICSSSM11組委會
Email：icsssm11@gmail.com
原文地址：
http://www.noblewell.cn/meeting/297.html
會議時間：2011/6/25~2011/6/27
會議地點：南開大學
第八屆服務系統與服務管理國際學術會議會議背景：
Co-Sponsoredby:
IEEESMC
NankaiUniversity
TheChineseUniversityofHongKong
TsinghuaUniversity
NationalNaturalScienceFoundationofChina(NSFC)
Hostedby:
BusinessSchool,NankaiUniversity,China
ConferenceCo-Chairs:
WeianLi,NankaiUniversity,China
JianChen,TsinghuaUniversity,China
InternationalAdvisoryCommittee:
JamesA.Fitzsimmons,TheUniversityofTexasatAustin,USA
WilliamA.Gruver,SimonFraserUniversity,Canada
Chung-YeeLEE,HongKongUniversityofScienceandTechnology,HongKong,China
RolandRUST,UniversityofMaryland,USA
J.M.Tien,UniversityofMiami,USA
D.S.Yeung,IEEESystems,ManandCyberneticsSociety
InternationalProgramCommittee:
Chair:JianChen,TsinghuaUniversity,China
Co-Chair:XiaoqiangCai,TheChineseUniversityofHongKong,HongKong,China
LocalOrganizingCommittee:
Chair:JianyuanYanNankaiUniversity,China
Co-Chair:YongjianLiNankaiUniversity,China
TopicsofInterest:
Thetopicsofinterestinclude,butarenotlimited,tothoselistedinthefollowingtracks:
Track1–TheoryandPrincipleofServiceSciences
Serviceconceptsandstrategies,qualityassurance,performancemetrics.
Track2–ServiceSystemDesign,Operations,andManagement
Servicesystemandnetworkdesign,serviceprocessengineering/reengineering,serviceplanningandscheduling,servicemanagementbasedonemergency,modelingandanalysisofservicesystems.
Track3–SupplyChainManagementforService
Supplychainplanning,valuedelivery,supplychainmanagementbasedonemergency,supplychaincluster,transportationmanagementsystems,returnlogistics,supplierrelationshipmanagement,logisticsvisibilityandcontrol,procurement.
Track4–ServiceMarketingandFinancialManagement
Demandforecasting,customerrelationshipmanagement,publicrelations,customerbehavior,satisfaction,andretention,servicecostevaluationandanalysis,profitabilityofserviceinvestment,riskmanagement,revenuemanagement.
Track5–SpecificIndustrialServiceManagement
Informationservice,tourismandhotelmanagement,publicservice,hospital,financeandinsurances
第八屆服務系統與服務管理國際學術會議征文要求：
無
第八屆服務系統與服務管理國際學術會議聯系方式：
聯系人：ICSSSM11組委會 先生
郵編：300071
地址：天津市南開大學商學院管理科學與工程系ICSSSM11組委會
Email：icsssm11@gmail.com
原文地址：
http://www.noblewell.cn/meeting/297.html